You have the right to cancel and return your order within 14 working days upon the receipt of the order without giving reasons. Saturday does not count as a working day. This right of withdrawal only applies to consumers on the ground of consumer protection law and does not apply to businesses. Products on Sale are not eligible for a return or exchange. Custom made-to-order products are also exepted from return or exchange.

We do not accept liability for shipping loss or damage of returned goods. The products must be returned well packed and arrive in good condition. In case the returned products arrive damaged, their costs cannot be refunded.

– Initial shipping costs are not refundable.
– Postage for returns must be paid by the consumer.
– A tracking link must be send to


Vera Wiedermann
Richardsweg 23/5
6020 Innsbruck